Review Monitoring: How To Build Brand Reputation
Do you usually read reviews before making a purchase or choosing a service provider? You’re not alone! As consumers, we’ve learned to rely on the …
Recommendations VS Reviews: Understanding The Difference
When it comes to businesses, words are very important – and sometimes, words can be used interchangeably which can cause significant confusion and often lead …
This Is The Percentage Of People That Trust Online Reviews: The Results Might Shock You
Online reviews have become increasingly important, with more and more people turning to the internet to research products and services before making a purchase. But …
The Top 5 Questions To Ask Customers
One of the most important things you need to do as a business is to monitor customer satisfaction. This is so critical because it can …
What Is Customer Satisfaction? 5 Reasons You Need To Understand It
Customer satisfaction can literally make or break your business. That’s because it costs five times more to get a new customer than it does to …
How Many Fake Online Reviews Are There? What The Data Suggests
Most of you will be aware of how useful online reviews can be for your business. When you have positive reviews, it increases your chances …
What Percentage Of Happy Customers Leave Reviews?
If you have a business, you’ll be aware of how useful reviews can be to attract more customers and improve your service or products. But …
How To Delete Fake Google Reviews
When it comes to Google reviews, it can be tricky to know which ones are genuine and which ones are fake, especially when you are …
5 Powerful Reasons Testimonials On Websites Work
Most people will be aware of the importance of setting up a great website. It’s a fantastic way to help to promote your business to …
What Percentage Of People Read Reviews?
According to the latest data, 98 percent of consumers read online reviews occasionally and that number drops to 77 percent for customers that read online …
How Many Reviews Does My Business Need?
Online reviews have become more and more important over the past few years, but how many reviews does your business need to make a real …
Adding Trust Vega Widgets In Squarespace
Squarespace is an all-in-one content management system (CMS) that lets you build your own website using pre-built templates and drag-and-drop elements. It lets you build a …
NEW Review Display Widget For 2022
We’ve rolled out an update to our review display widget, giving it a fresh, modern look that looks great on desktops and mobiles alike. It …
New Feature: Hosted Reviews
While onboarding a new customer this week, it reminded me how much confusion there is between reviews and testimonials – even in some of the top ranking articles …
Reviews vs Testimonials: The Difference Summed Up In Just Two Words
The words testimonial and review are often used interchangeably, even in some of the top ranking articles on the subject.. But they are not the …
How to prevent disaster when a member of staff leaves your salon, taking clients with them
Whether you’ve got a hair or beauty salon, one thing is for sure. At some point, you’ll lose a popular member of staff. And when …
Unleash The Power of Review Tagging!
In this post, we are going to dive into the world of review tagging, and how you can not only use it to spot patterns and gain …
Sting Operation Exposes UK Businesses Buying Fake Five Star Google Reviews
A “sting operation” conducted by consumer rights champions, Which?, has revealed a worrying number of businesses paying for fake Google reviews. The reason why, as …
Google Now Showing Review Rating Stars In Google My Business
Google’s mission is to make information “universally accessible and useful”, and as such they are always finding ways to provide users with the most relevant, …
Riverview FC: Come On You Blues!
When we heard the Riverview FC under-13 team were looking for a new sponsor, we couldn’t leave them hanging. About Riverview FC Based in Gravesend, …
How To Request Reviews Automatically Using Zapier
Trust Vega’s API lets you request a customer review automatically when a significant action happens in another app, such as your appointment system or eCommerce …
The Day Facebook Broke
A week ago today, Facebook, WhatsApp and Instagram “broke”. All over the world, people’s feeds were full of blank pictures. Photo and video sharing on all …
Case Study: Hypnotherapy Kent
Karen Martin runs Hypnotherapy Kent, which offers one-to-one hypnotherapy sessions as well as a range of self-hypnosis audio MP3s from her online store. She started …
Case Study: Avenue Health Osteopathy
Michael Walker, runs the Avenue Health Osteopathy practice in Surrey. He’s been collecting reviews with us since 2017. Back then, our service used the brand name, …
How To Share Customer Feedback On Facebook & Other Social Media
Trust Vega’s share buttons make it simple for you (and your website visitors) to share customer feedback from your website to all the popular social …
Google Plus Closing Its Doors on 2nd April 2019
In the wake of security concerns and low usage, Google announced in October last year that it intended to shut down the consumer version of its …
How To Get Rating Stars In Google’s Search Results
Google no longer showing review stars Google announced they will now be ignoring Local Business and Organisation review schema. This change is universal, and affects every website …
Facebooking the facts…
If you’re like most businesses, you probably rely on Facebook as a source of customers. But things have been changing over the last year or …
